Office Coordinator Mass Golf

JOB TITLE: Office Coordinator
REPORTS TO: Chief Administrative Officer
STATUS: Full-time (30+ hours/ week), non-exempt (hourly)
COMPENSATION: $25-30 per hour, depending on experience and qualifications
START DATE / APP DEADLINE: Immediate / Open Until Filled
POSITION LOCATION: Golf House – Norton, MA (on-site)

ABOUT MASS GOLF & GOLF HOUSE: Mass Golf is a nonprofit association serving the game of golf across Massachusetts, with Golf House serving as a shared headquarters for multiple golf-related organizations.

ABOUT THE ROLE: The Office Coordinator is the primary point of contact for visitors, callers, and general inquiries and provides essential administrative, facilities, and operational support across the organization. This role supports a professional, organized, and welcoming workplace in a busy, multi-department environment with multiple tenant organizations. The ideal candidate is organized, service-oriented, and interested in growing within an administrative or operations-focused role.

RESPONSIBILITIES:
Front Office & Daily Operations
- Serve as the first point of contact for visitors and callers.
- Answer phones; manage voicemail and general inboxes; receive, sort, and distribute mail and deliveries.
- Manage conference room reservations, shared calendars, and internal directories.
- Maintain kitchens, common areas, and public-facing spaces, including museum support.

Administrative Support
- Provide administrative support to staff, department heads, and executive team as needed.
- Assist with correspondence, mailings, invoices, payments, and recordkeeping.
- Maintain hole-in-one recognition records and generate routine letters using templates.
- Assist with cross-department projects and coordination of staff meetings, Board meetings, and internal events.
- Assist with printing, scanning, IT needs, and other administrative duties as assigned in support of operations.
- Order and restock office, kitchen, and housekeeping supplies.

Facilities, Vendors & Tenant Support
- Serve as a point of contact for building-related needs and assist with vendor coordination.
- Track and communicate facility issues and service requests.
- Support tenant organizations by routing requests and coordinating shared resources.

QUALIFICATIONS:
- High school diploma or equivalent; office or administrative experience preferred.
- Experience in receptionist, administrative, or customer service roles a plus.
- Strong organizational skills, attention to detail, and sound judgment.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office and ability to learn new systems.
- Comfortable with technology and able to manage multiple priorities.
- Reliable, flexible, and team oriented.

HOW TO APPLY:
Please send cover letter, resume, and references to:
Danielle Pourbaix | Chief Administrative Officer | Mass Golf | dpourbaix@massgolf.or